Any information that is supplied by cookies can help us to provide you with a better service and assists us to analyse the profile of our visitors. For example: if on a previous visit you went to, the about us page, then we might find this out from your cookie and highlight about us information on a second visit.
Aggregate information is passively collected by Simpl-e Support to monitor the use of our websites. This does not contain any personal data nor is it linked to personally identifiable information.
Any personal data gathered via the website is volunteered by visitors to the public or interactive areas of our websites. Simpl-e Support receives personal data about our website visitors if they send us an email, submit an enquiry or request form online, or complete an online application form.
Personal data about the customers of Simpl-e Support is received if they, or their representatives, provide such information within the interactive areas of our websites.
The personal data collected by Simpl-e Support via our website may include contact information (such as name, address and telephone number), identity information (such as date of birth and nationality) and invoicing information (such as hours worked and rate of pay). Online applicants for our services are not obliged to submit sensitive information (such as bank details) over the Internet.
Simpl-e Support does not request or collect personal data that is not relevant to the provision of our services and/ or related information.
Simpl-e Support does not collect supplementary information about the visitors to our websites from other sources such as public records or bodies. We may receive additional information about our customers from their recruitment company (or companies) or client(s).
Information about third parties, such as the name of a referring friend or recruitment company, may be collected from individuals who apply to use the services of Simpl-e Support.
Personal data received by Simpl-e Support via our website is used only to supply the individual(s) in question with our services and/or communicate relevant information about our services as necessary. This may involve the activities of our customer administration, marketing, research and development and website administration teams.
Personally identifiable information collected by Simpl-e Support is not used for purposes unrelated to the purpose for which the information was originally collected.
Simpl-e Support does not sell, loan or lease personal data to third parties.
Personal data is not shared with any parties outside of Simpl-e Support and its sister companies within Charterhouse Group International unless there is explicit permission given by the individual concerned.
Simpl-e Support reserves the right to treat these obligations of privacy as not applicable when obliged by law.
Simpl-e Support endeavours to protect the data transmitted from its website from unauthorised access or disclosure; to maintain data accuracy and completeness; and to ensure the appropriate use of information.
Security measures - including firewalls, encryption and intrusion detection technology, back up procedures and external audits - are employed by Simpl-e Support to reduce vulnerabilities to security and privacy threats. Unique passwords and usernames are also required to log into the restricted interactive areas of our websites.
Some personal data is held and processed by our Internet Service Provider. Such data is only held and processed for and on behalf of Simpl-e Support and under our instruction.
All members of staff are subject to strict confidentiality clauses in their contracts of employment. Access to personal or sensitive data is restricted to authorised employees.
Nonetheless, due to the inherent nature of the Internet, Simpl-e Support cannot guarantee the privacy of any information provided online and is not responsible for any breach of security.
The website of Simpl-e Support does not enable visitors to communicate with other visitors or to post information to be accessed by others.
Our website does not contain links to third party ad servers or allow them to place tracking devices on our website.
Our website may contain links to third party websites for users' convenience and information. If a visitor clicks on these links they will move to another website. Simpl-e Support is not responsible for the data policies or procedures, or the content of third party websites linked to our websites.
When you enter a site your computer will automatically be issued with a cookie. Cookies are text files that identify your computer to our server. Cookies in themselves do not identify the individual user, just the computer used. Many sites do this whenever a user visits their site in order to track traffic flows.
Cookies themselves only record those areas of the site that have been visited by the computer in question, and for how long. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user.
Under applicable Data Protection Laws, data subjects may have the right to access the personal data held by Simpl-e Support in relation to them, and to request that inaccuracies be amended or updated.
Individuals who wish to exercise such rights should contact Simpl-e Support. Any requests to access or amend personally identifiable information will be subject to rigorous 'Know Your Client' procedures.
12 Somerset Road, Douglas, Isle of Man, IM2 5AD